Security & compliance

Where your data goes, and where it never goes.

Title and escrow run on the most sensitive information in real estate (Social Security numbers, bank accounts, wire instructions) regulated under GLBA. This page follows one document through Avalon AI, step by step, in plain English.

In private development, piloting on live transactions inside our own agency.

01 · The pipeline

Follow a document through the system.

  1. 01 · Arrival

    It comes in the way it always has

    Every email and attachment tied to a transaction is gathered automatically. No uploading, no new inbox for your team to manage.

  2. 02 · Reading

    Scanned pages become text

    Most closing documents arrive as scans. Enterprise document-intelligence models read them into text inside our own cloud environment. Pages are never shipped out for processing.

  3. 03 · De-identification

    Sensitive details are replaced first

    Social Security numbers, account numbers, and wire details become harmless tokens before they reach the deal’s memory.

  4. 04 · Storage

    Stored encrypted, under keys we control

    The de-identified file joins the deal’s memory: encrypted end to end with customer-managed keys, with access controlled down to individual columns of data.

  5. 05 · The record

    Every action leaves a trail

    Anything Avalon AI drafts, reconciles, or moves forward is logged, attributable, and reproducible, so you can always answer “who did what, and when.”

Email ingestion and de-identification are live in our pilot today. Title-production (SoftPro) and messaging (Slack) integrations, and the assistant that acts on the file, are in development.

02 · The other half of the story

What never happens.

  • Personal information never reaches outside AI services

    Detection and processing run entirely inside our own cloud perimeter. Non-public personal information is never sent to third-party AI services.

  • Processing never leaves our perimeter

    Reading, de-identification, and analysis all happen inside infrastructure we control. There is no step where your file is handed off.

  • Nothing moves without a log entry

    There is no unlogged path through the system. Every action is recorded, attributable, and reproducible.

Built on enterprise-grade cloud infrastructure

  • Serverless compute
  • Isolated data warehouse
  • Encrypted object storage
  • Document OCR
  • Automated PII detection
  • Optimal LLM configuration · under evaluation

03 · Talk to us

Questions a page can’t answer?

We’re building and testing Avalon AI on real transaction volume inside our own agency. If you’d like to go deeper on how we handle sensitive information, we’re glad to walk through it directly.